@Juan Ramón
Thank you for answering.
I didn't upload any images because there is nothing to show, but this is what I get.
BTW, I did try with a third computer using Windows XP and it is working OK, so there must be something with my computer or with IE9 and IE10.
Here is my concern. If it happens with my IE10, what are the chances that other people are having the same problem. New users may not have the problem, but returning users will.
Just a thought.
Thanks for your time and this great product.