Osclass forums

Support forums => General help => 3.7.x => Topic started by: topsell on March 18, 2019, 04:30:51 pm

Title: New item image will not upload
Post by: topsell on March 18, 2019, 04:30:51 pm

Using the 'Next' Theme.  It will not allow me to upload an image of the item.
Anyone here have some advice?

Title: Re: New item image will not upload
Post by: topsell on March 18, 2019, 04:34:08 pm

Just tried to post the new item without the image and now it tells me the category is invalid.   :o

Title: Re: New item image will not upload
Post by: WEBmods on March 18, 2019, 10:56:28 pm

Hello,

Does the problem occur at Bender?

We do not have access to premium themes. Try contacting the author at Market.

Regards.

Title: Re: New item image will not upload
Post by: topsell on March 18, 2019, 11:19:37 pm

Yes, same in bender.

Title: Re: New item image will not upload
Post by: dev101 on March 18, 2019, 11:32:21 pm

Write access to temp folder? Anything in logs? Plugins? (disable all). Different hosting test? JavaScript errors on item post page?

Title: Re: New item image will not upload
Post by: topsell on March 19, 2019, 12:25:46 am

I will look into the things you have mentioned, thanks.

Title: Re: New item image will not upload
Post by: elizabeth on March 19, 2019, 09:14:23 am

Check if the  /oc-content/uploads directory has the right permissions. It must be writable. Also try to disable ImageMagick in your admin panel, if enabled. If all the above fails then try to use the plugin 'pre-resize images' from osclass market. Its free.
Let us know your progress.

Title: Re: New item image will not upload
Post by: topsell on March 19, 2019, 03:51:07 pm

Thanks.

Permissions were correct, I don't see ImageMagick anywhere and the problem remains even with the Pre-resize images plugin installed.  The problem also remains after disabling all plugins.

  Argh.