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Author Topic: Image upload problem  (Read 391 times)

officeland

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Image upload problem
« on: February 09, 2019, 01:05:32 am »
When i try upload images if the size is bigger from 1mb for example that i set on admin panel then iget an error message for that and i must press ok that i read the message. the strange is that i also get a red X that i can't press it..
the only thing i can is to publish the listing WITHOUT photos and after go to edit and upload...

If any not experienced user come up on this error he will give up or start from 0....

any proposals????
see attached image - i use a psd for example to triger the error and the same happened... this red X can't be presse to try upload correct photo......

please your help...
« Last Edit: February 12, 2019, 01:06:18 am by officeland »

Aficionado

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Re: Image upload problem
« Reply #1 on: February 09, 2019, 11:00:11 am »
PSD format is not supported.

What happens when you upload a JPG or PNG ?


officeland

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Re: Image upload problem
« Reply #2 on: February 09, 2019, 11:38:04 pm »
i know about PSD .... i was just playing around.

With JPG or PNG i get the same problem

Aficionado

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Re: Image upload problem
« Reply #3 on: February 10, 2019, 01:26:44 am »
i know about PSD .... i was just playing around.

With JPG or PNG i get the same problem

I don't get it. Uploading a JPG or PNG you get Invalid Extension ? Can't happen.

But then you say only with bigger than 1 mb, meaning smaller JPG or PNG work.

So what is EXACTLY the problem ? Size or file format ?

Sorry but if you don't tell us exactly what the problem is, we can't help.


WEBmods

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  • github.com/webmods-croatia/love-osclass/ | patrick
Re: Image upload problem
« Reply #4 on: February 10, 2019, 03:01:17 am »
Hello,

One dummy question, have you tried with Bender - the default theme? Can you maybe give us a link to check too?

Regards.

officeland

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Re: Image upload problem
« Reply #5 on: February 11, 2019, 01:49:18 pm »
i know about PSD .... i was just playing around.

With JPG or PNG i get the same problem

I don't get it. Uploading a JPG or PNG you get Invalid Extension ? Can't happen.

But then you say only with bigger than 1 mb, meaning smaller JPG or PNG work.

So what is EXACTLY the problem ? Size or file format ?

Sorry but if you don't tell us exactly what the problem is, we can't help.

Size is the problem NOT the extension...
With default theme is good. meaning i get the pop up about file size and i can press ok and choose another file....
i get pop up about the file size and after i get this X you see on the photo that i can't press

So aparently the javascript flash message does not work when press X need to clear this message. but not...
in console i do not have any errors....
« Last Edit: February 12, 2019, 01:06:42 am by officeland »

WEBmods

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  • github.com/webmods-croatia/love-osclass/ | patrick
Re: Image upload problem
« Reply #6 on: February 11, 2019, 06:02:13 pm »
If it's an error with a premium theme you should contact it's developer.

Regards.

officeland

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Re: Image upload problem
« Reply #7 on: February 11, 2019, 06:15:23 pm »
i'll do that. i am new in this community, thanks for the info!