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Support forums => General help => Topic started by: pogiak on August 03, 2018, 08:42:31 pm

Title: admin panel location - missing region city
Post by: pogiak on August 03, 2018, 08:42:31 pm
Hi,

New installation of osclass 3.8.0, default theme.  Only Country is appearing after I add. For region after I search and add, it says added but does not appear. While city no way to add at all. I want all region or cities to appear or drop down list. How to fix?
Title: Re: admin panel location - missing region city
Post by: cartagena68 on August 03, 2018, 10:09:07 pm
click on "view more"
Title: Re: admin panel location - missing region city
Post by: pogiak on August 03, 2018, 10:47:38 pm
Hi cartagena68,

yes I already clicked view more, default behavior is when i type a letter, the region starting from that letter will display. but after i click add, a notification will show i've added that specific region (just like on the screenshot) but it does not appear.
Title: Re: admin panel location - missing region city
Post by: cartagena68 on August 03, 2018, 11:00:24 pm
i said click on "view more", not on "add new"

if you click on "View more »" it will populate the regions of that Country then, beside each region you can click "View more »" to see the cities of that region

Title: Re: admin panel location - missing region city
Post by: dev101 on August 04, 2018, 02:45:14 am
Hi, as cartagena68 said, you need to click on view more, press it again if it didn't quite catch it first time. Also, when adding, you must click on a blue Add *** button, hitting ENTER on your keyboard will close the popup window, but it will not work, so you have to click Add new button again to bring the window back and click the Add city/region button properly. This should be improved to have ENTER key support.

Regards
Title: Re: admin panel location - missing region city
Post by: pogiak on August 04, 2018, 06:08:40 am
Hi cartagena68/dev101

When I click on view more, it does not populate the region. only add new button appears for the region. Tried a different browser, same issue. It seems the view more javascript code is not working. Haven't done any customization yet. Thank you guys for your help.
Title: Re: admin panel location - missing region city
Post by: cartagena68 on August 04, 2018, 07:14:44 am
Try to delete the country and then add it again
Title: Re: admin panel location - missing region city
Post by: pogiak on August 04, 2018, 09:01:13 am
hi cartagena68,

i've tried that as well and also other country. same issue. tried to deploy a new osclass using 3.7.4. Still have the same issue. i think there's something wrong with the code for the location on the default oc-admin theme? This is not the same behavior as the one shown on the screenshot.

Title: Re: admin panel location - missing region city
Post by: dev101 on August 05, 2018, 02:35:16 am
Hi, disable all plugins and switch to default Bender theme. Then try again.
I am sorry, but I can't reproduce your issue. See if you have some javascript error (F12 > console).

Regards
Title: Re: admin panel location - missing region city
Post by: pogiak on August 05, 2018, 07:24:46 am
hi dev,

thanks for your feedback. screenshot with console enabled. no error in console though. i am using newly installed osclass with no plugins and default bender theme. maybe something wrong with my nginx config? using ubuntu on aws. can you provide me with a working nginx conf template just to confirm. thank you.

Title: Re: admin panel location - missing region city
Post by: Aficionado on August 05, 2018, 11:44:13 am
Pls ignore, wrong reply.



Title: Re: admin panel location - missing region city
Post by: dev101 on August 06, 2018, 04:01:24 am
@ pogiak

For nginx you can search forum, I think there are couple of topics as great resources for configuration instructions.

Also, enable osclass debugging (search forum or read docs or google it) and see if you have anything interesting at the moment you try to edit your locations.

If nothing is shown either, then this would need some deep hand-on investigation.

Regards
dev101
Title: Re: admin panel location - missing region city
Post by: BritWeb on August 06, 2018, 11:43:36 am
Hi,

New installation of osclass 3.8.0, default theme.  Only Country is appearing after I add. For region after I search and add, it says added but does not appear. While city no way to add at all. I want all region or cities to appear or drop down list. How to fix?

Just being curious. Is it working OK on your local computer (Localhost)?