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Support forums => General help => Topic started by: Simon_Bryan on September 01, 2010, 03:13:18 am

Title: Counters not working
Post by: Simon_Bryan on September 01, 2010, 03:13:18 am

Hi all,
Have had some items added to my system but the counter on the front page stays at 0

I can't see anything in the apache logs that looks relevant, did have some errors related to the theme that I am modifying, but seem to have cleared all them at the moment.

Any clues where to look?

PS I know this is beta software so there will be issues - it is perfect for us though
      

Title: Re: Counters not working
Post by: Juan Ramón on September 01, 2010, 02:39:11 pm

Hi Simon,

First of all take a look, if you have acces into the database, the table t_category_stats because is where the counters get the data.

In addition, this stats save for each subcategory, so if you insert items (for example) in "animal" and it's a subcategory of "for sale", in the root category the stats will show 0 items. Is this your problem?

This is something we're working on.