Osclass forums

Support forums => Installation / Update help => Topic started by: rob on November 12, 2011, 04:39:31 pm

Title: How to install new OsClass version?
Post by: rob on November 12, 2011, 04:39:31 pm

Hi folks,

since version 2.2.3, I can't install the script neither upgrade and I don't understand why. what did change? and so I can't test the new RC 2.3 and I'm really keen to do so.

Can anyone please help me?  

Kind regards.
Rob

Title: Re: How to install new OsClass version?
Post by: _CONEJO on November 15, 2011, 12:32:58 pm

Hi rob, It seems that an .htaccess file is not working propertly on your server.

The file should be located on the same folder or on a parent folder, please, remove it or check if the conditions are correct.

Title: Re: How to install new OsClass version?
Post by: Juan Ramón on November 16, 2011, 04:15:07 am

Can you take a look into to acces.log and error.log and see what it's throwing this error?

Title: Re: How to install new OsClass version?
Post by: rob on November 20, 2011, 03:21:19 am

ok thank you very much guys. issue resolved. there were no errors or else in the logs but it was a permissions issue.. so in case any other user would complain about a script issue, I confirm here that the script is fine, there are just a few I guess new changes that do bring an issue if the permissions aren't set properly.
but anyway thank you very much :)