Installation error

[Tom]

Yes, it is a localhost, Centos VPS, I got full control over the machine's configuration. Everything other application is working just fine.

[garciademarina]

Hi all,

Just a note, when you are reinstalling keep in mind Remove database and remove config.php file.

Regards

[Tom]

It is not an installation user error, but either an incompatibility with certain PHP versions or simply a bad installation routine 

[skumar]

Yes tom, you are absolutely right, I tried on three different server/ different domain but same error. I think without premium help we can't install.

Is it true? Anyone can guide.

[trains58554]

@ Tom

Maybe try installing osclass 2.3 and then if that works do an upgrade to 2.3.3

Jay

[trains58554]

@Tom

I just thought of another thing can you look at your error logs and see if it says why your step 3 gets stuck?

Jay

[playingzinga]

i have already install my osclass script, but the became "500 Internal Server Error"

can any one help me please..??

[garciademarina]

Hi,

@playingzinga, We need more information to debug this, can you take a look at error_log ? I guess you'll find more information.

If you are using a share hosting, try to contact with them I guess they can help you to find the error_log

[playingzinga]

what should i do whit this eror_log ?
i'm sorry. i need your help.

[trains58554]

Hi playingzinga,

Can you attach the error_log file to a post so we can see what error your site if giving you?

Thanks

Jay

[garciademarina]

Hi,

@playingzinga, try to contact with your hosting I guess they can help you to find the error_log, however if you are using cpanel I think you can view the error_log from cpanel

[garciademarina]

Hi all,

The problem is at step 1 of installer, this step needs basic information, and was entered bad information, because the database cannot be created by osclass, or username don't exist.

Regards!

[skumar]

Yes, we had done mistake on 1st step.

Pls follow as mentions:

Host: localhost
Database name: domain_osclass (Note: create database from your web cpanel, basically when you create database created domainname_dbname)
username: domain_admin (Note: create user from your web cpanel, basically when you create user created domainname_user)
password: xxxx

Now I clear all doubt thanks carlos.