Osclass forums

Support forums => Plugins => Plugin Payments => Topic started by: bgd on July 13, 2017, 11:19:07 am

Title: premium period problem
Post by: bgd on July 13, 2017, 11:19:07 am

Hello.

A premium ad is set to 14 days. After this period the ads remain premium. How i can solve this problem?

i have now a ssl certificate. Can affect this?

thank you

Title: Re: premium period problem
Post by: _CONEJO on July 13, 2017, 03:54:24 pm

Which plugin are you using?
Please make sure your cron is configured and working properly

Title: Re: premium period problem
Post by: bgd on July 14, 2017, 10:17:16 am

hello,

I use Osclass Payments Pro and cron is activated...

Title: Re: premium period problem
Post by: _CONEJO on July 14, 2017, 10:20:23 am

Which version of the plugin are you using?
Is cron working properly? (it could be activated and not work) are you using built-in cron or your system's ?

Title: Re: premium period problem
Post by: bgd on July 14, 2017, 10:26:45 am

I updated yesterday Osclass Payments Pro to the latest version and I'm using built-in cron.

Title: Re: premium period problem
Post by: _CONEJO on July 14, 2017, 10:28:27 am

built-in cron is not very reliable, system's one is way better. IF your website has low traffic, that may be the problem, as with the built-in cron, it's the website's traffic that triggers the cron

Title: Re: premium period problem
Post by: bgd on July 14, 2017, 10:30:47 am

please you have a tutorial how to run cron in my system ?   I use vestacp

Title: Re: premium period problem
Post by: _CONEJO on July 14, 2017, 10:38:47 am

You could take a look here : https://doc.osclass.org/Cron

Note: If you have set the premium from the admin panel instead of paying, then, it's the "normal" premium and will not expired/turn off. If you or your users have payed for the premium, then it should expired. If the problem persists after using cron, then it may be something else and we should investigate it.

Title: Re: premium period problem
Post by: bgd on July 14, 2017, 10:43:16 am

yes, they paid for a premium ad. I have noticed that they have not expired for a month. At that time I installed a ssl certificate

Title: Re: premium period problem
Post by: bgd on August 13, 2017, 10:33:16 pm

now i use a  ssl   (https) and before this plugin was ok.

Title: Re: premium period problem
Post by: SmaRTeY on August 15, 2017, 12:48:28 am

Have you changed your http to https in your PayPal(?) account as well?
Maybe that is still referring to http and causing an issue?

never mind, it's about the 'period', was off guard because of the http / https change...

Quote from: bgd on August 13, 2017, 10:33:16 pm

now i use a  ssl   (https) and before this plugin was ok.

Title: Re: premium period problem
Post by: bgd on September 07, 2017, 09:19:26 pm

The problem was the cron job. Thank you!