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Author Topic: osclass cannot connect to market  (Read 2802 times)

tomidjx

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osclass cannot connect to market
« on: June 24, 2015, 12:46:07 pm »
I cannot download any theme or any plugins from osclass backend as when I click on market (either plugins or themes) system is not connecting to the market page. It use to work fine until recently. The osclass install works fine for anything else (a part form being very slow in the backend)
Any solutions? this is going on since a little while now.
I tried to install osclass on different servers, with the same result, no way to connect to the market from osclass backend.
Thanks

Apologies for the repeated post, it was not loading the page and so I had to resend it, just to find out that was posted 3 times..
and I can't see any options to delete the previous.
« Last Edit: June 24, 2015, 01:54:43 pm by tomidjx »

tomidjx

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Re: osclass cannot connect to market
« Reply #1 on: June 25, 2015, 05:18:22 pm »
I cannot download any theme or any plugins from osclass backend as when I click on market (either plugins or themes) system is not connecting to the market page. It use to work fine until recently. The osclass install works fine for anything else (a part form being very slow in the backend)
Any solutions? this is going on since a little while now.
I tried to install osclass on different servers, with the same result, no way to connect to the market from osclass backend.
Thanks

Apologies for the repeated post, it was not loading the page and so I had to resend it, just to find out that was posted 3 times..
and I can't see any options to delete the previous.

to be more specific, I do have latest osclass upgrade (3.5.7) and the connection to market from backend (the page where one can find themes plugins etc.) cannot load the page and the browser goes in time-out.

I tried different browser to no avail, and tried to install osclass in different server, still with the same problem. I can download plugins and themes from osclass main website, and install manually, but the osclass backend of my site is not connecting to the market.

It was working fine up until not so long ago, then I presume after core update to following version, it stopped working.

any help and suggestion would be much appreciated.
Thanks
« Last Edit: June 25, 2015, 05:22:02 pm by tomidjx »

SmaRTeY

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Re: osclass cannot connect to market
« Reply #2 on: June 26, 2015, 12:24:18 am »
This can happen, in my experience if you refrsh your browser a couple of times it gets there eventually.
Not sure if it's a bug but it sure is annoying if you need it....

Regards,
Eric

tomidjx

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Re: osclass cannot connect to market
« Reply #3 on: June 26, 2015, 03:58:22 am »
This can happen, in my experience if you refrsh your browser a couple of times it gets there eventually.
Not sure if it's a bug but it sure is annoying if you need it....

Regards,
Eric

Thank you Eric.

Unfortunately the issue seems different. The link to market (either plugins or themes, or whatever) is not resolving and goes in timeout, no matter if i refresh the browser. I tried with different vrowser, clearing the cache etc.
and i checked the address in the database is correct (http://market.osclass.org/api/v2/)

Any help will be much appreciated

Davide

dev101

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Re: osclass cannot connect to market
« Reply #4 on: June 26, 2015, 02:33:16 pm »
Check your php error logs, they hold the key to your issues. Market connectivity is working fine, otherwise many would report problems. Also, your admin side being slow is not normal. It is probably caused by this timeout.

Quote
...and tried to install osclass in different server

What does this mean? Different hosting company? Localhost? Where do you host your files? What is your php configuration like? Check with line:

Code: [Select]
<?php phpinfo(); ?>
inside some empty file and access it directly from your website/server, post results here. If you get blank page, go to cpanel of your host and look for php section there, you'll find the command/link.

Regards

Aficionado

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Re: osclass cannot connect to market
« Reply #5 on: June 26, 2015, 02:38:13 pm »
@dev101 what is Osclass market function using to connect ? I mean some php component ? Some server module ?

I do remember something posted in the forums, but i can't find it.

Maybe this is missing to this guy server ... or just not enabled.

dev101

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Re: osclass cannot connect to market
« Reply #6 on: June 26, 2015, 02:47:43 pm »
Aficionado, I would wait for error logs first.

tomidjx

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Re: osclass cannot connect to market
« Reply #7 on: July 10, 2015, 08:57:47 pm »
Check your php error logs, they hold the key to your issues. Market connectivity is working fine, otherwise many would report problems. Also, your admin side being slow is not normal. It is probably caused by this timeout.

Quote
...and tried to install osclass in different server

What does this mean? Different hosting company? Localhost? Where do you host your files? What is your php configuration like? Check with line:

Code: [Select]
<?php phpinfo(); ?>
inside some empty file and access it directly from your website/server, post results here. If you get blank page, go to cpanel of your host and look for php section there, you'll find the command/link.

Regards
thanks everyone.
dev101, I tried fresh install on different hosts, or on different domain on the same host, it made no difference. Sites are working ok, and I can install plugins via ftp and then install them in plugin manager BUT I cannot connect to the market via the osclass backend.

I have no errors on the log (checking on cpanel) and as I mentioned earlier, in this server (in this host) , my install of osclass was connecting fine to the market some times ago, and i have installed several plugins through the backend with no problems in the past.
things has changed, i believe, since updating to 3.5.7.

phpinfo is too big to post here, i exceed the max leght of post allowed.

However, i can give you access privately to a osclass fresh install in this host, where I manually just installed phpinfo plugin.

thanks in advace for any advice.

Malefol7

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Re: osclass cannot connect to market
« Reply #8 on: July 11, 2015, 01:56:00 am »
Ciao tomidjx,
questo problema può essere causato da una limitazione all accesso a risorse esterne del tuo fornitore hosting, se non ricordo male ho avuto un problema simile, devi controllare la funzione cURL se abilitata sul tuo server.
Un saluto :)

dev101

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Re: osclass cannot connect to market
« Reply #9 on: July 11, 2015, 02:00:34 am »
Osclass has a backup for cURL, so it should work even then.

Malefol7

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Re: osclass cannot connect to market
« Reply #10 on: July 11, 2015, 02:02:37 am »
non ricordo CORRETTAMENTE Venire si chiama la Funzione ma credo Qualcosa Venire ..url_open
di sicuro e Una limitazione del server e non un Problema di osclass


ora ricordo ......


allow_url_fopen      (on)
« Last Edit: July 11, 2015, 02:13:37 am by Malefol7 »

tomidjx

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Re: osclass cannot connect to market
« Reply #11 on: July 14, 2015, 01:17:35 pm »
non ricordo CORRETTAMENTE Venire si chiama la Funzione ma credo Qualcosa Venire ..url_open
di sicuro e Una limitazione del server e non un Problema di osclass


ora ricordo ......


allow_url_fopen      (on)

Grazie Malefol7, ho controllato allow_url_fopen, ed è settato su ON.

comincio a pensare che potrebbe essere invece, un problema di firewall.

tomidjx