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Author Topic: Please Help with email server  (Read 1291 times)

samymaak

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Please Help with email server
« on: May 31, 2015, 01:30:57 am »
Hello guys and thank you in advance
Recently, I bought a Paris theme,everything is good.. as a buyer I tried to send an email to the seller,but this one did not receive the message,even if there was a message saying the message " has been sent correctly"
I tried to send a message  the website admin via the my website form but I, as the website admin found no message in my inbox
I have a premium hostin with hostinger
your help and suggestions are much appreciated guy
have a nice day for you all

gnoe

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  • Posts: 237
Re: Please Help with email server
« Reply #1 on: June 02, 2015, 12:09:05 pm »
Have you filled Admin -> Mail server settings with the correct data?

frosticek

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Re: Please Help with email server
« Reply #2 on: June 02, 2015, 12:19:58 pm »
@samymaak
you can try to contact your hosting provider what are mail settings for you or you can try also i.e. gmail account to check how it works.

SmaRTeY

  • Osclass Hero
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  • Posts: 2519
Re: Please Help with email server
« Reply #3 on: June 12, 2015, 01:05:20 am »
Was your email working with previous theme? (before installing Paris theme)
Have you tried sending out a testmail through Admin => Mail templates or only through the new theme?

If system says "message sent succesfully" it got sent usually.  8)
If no email is received => meaning message was sent but not received = got hung up somewhere.

1) Did you check your SPAM folder to see if your system mails are marked as spam?
2) Check send mailbox on your hosting account to see if mails are sent and not by any chance waiting in your Outbox.
3) Ask your hosting company if your domain IP address got blacklisted in case you are on shared hosting, you would not be the first. (I think you can even check that yourself, see Google)

sour.sk@gmail.com

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Re: Please Help with email server
« Reply #4 on: June 24, 2015, 04:48:04 pm »
hi i am new in the osclass. Everything  is going good but when i am registered a user but not getting the activation message.

Pls help me out