(SOLVED) jpeg image upload error

[lcsighe]

Hi guys,

PLEASE, can anyone help me with the .jpeg extension error? My website publicity is on hold because of this problem, as i dont want users to come on the site and find out they cannot upload .jpeg pictures. Most images are in this format. Ive looked everywhere on the forum for solution.

Patricia theme, osclass 3.5.7

[SmaRTeY]

Please turn on debug and tell us what error you get in the error logfile.


Thanks,
Eric

[lcsighe]

Hi, thanks for responding. Error message says "Photo: must be png,gif,jpg"

[cartagena68]

check your database, in the table" t_preference" look for s_name "allowedExt", mine have "png,gif,jpg,jpeg"

[SmaRTeY]

Msg means that the extension you are trying to upload is not allowed and so try the solution Cartagena mentions, it is most likely what you need OR the image you are uploading is 'funny' meaning what happens with other images carrying the same extension, same issue or no issue?

Hi, thanks for responding. Error message says "Photo: must be png,gif,jpg"

[lcsighe]

check your database, in the table" t_preference" look for s_name "allowedExt", mine have "png,gif,jpg,jpeg"

Hi guys, thanks for the help, but where exactly do i find the t_preference table? public_html/oc-includes/.....? Please give me the folder directory, i'll work on it right away and give feedback.  Thanks guys.

[cartagena68]

in your database, via cpanel of your server you need to go in PhpMyAdmin and look for the table preference (should be oc_t_preference ), inside the table search for "allowedExt" in the field s_name, the s_value should be "png,gif,jpg,jpeg". If you don't have the jpeg, just add it to the filed

[lcsighe]

wow. you guys are awesome! Thank you so much, i sincerely appreciate you help, cartagena68. And SmaRTeY thanks too for responding. I will mark this post as solved.

[cartagena68]

Glad to help