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Author Topic: Login after update to 3.74 NOT WORKING  (Read 1353 times)

Miclo

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Login after update to 3.74 NOT WORKING
« on: November 14, 2017, 11:23:25 pm »
Ive tried to update to 3.74 from panel and after several hours i reload the page cause nothing happened. now the login and forgot password doesn't work (admin or user). tried changing passwords in mysql and nothing. Also overwrite back all files from previous version and still the same. Server was check and no recent updates. I don't understand why you put out a new version if nobody apparently test it.

Liath

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Re: Login after update to 3.74 NOT WORKING
« Reply #1 on: November 15, 2017, 01:01:35 am »
the new version was only a security fix and is working well, there must be another problem with your upgrade... aborted upgrades means always, that it is unfinished... you need to backup your data and reinstall 3.7.4

Aficionado

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Re: Login after update to 3.74 NOT WORKING
« Reply #2 on: November 15, 2017, 01:58:40 am »
Ive tried to update to 3.74 from panel and after several hours i reload the page cause nothing happened. now the login and forgot password doesn't work (admin or user). tried changing passwords in mysql and nothing. Also overwrite back all files from previous version and still the same. Server was check and no recent updates. I don't understand why you put out a new version if nobody apparently test it.

Welcome.

Nothing wrong with 3.7.4 and i assure you it was tested allright and run by thousands of Osclass.

Now, your problem: Enable Osclass debug to a LOG and see what is wrong. Also do you have a FULL backup before the update ? If not, it is a huge mistake.

https://doc.osclass.org/Debug_PHP_errors

Let us know of the debug.log content (if any). And what was the version you were trying to update (the old one) ?


Miclo

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Re: Login after update to 3.74 NOT WORKING
« Reply #3 on: November 15, 2017, 07:46:36 pm »
ive made a full backup before update. after getting the no login issue i replace back all files and DB and still the same... can you please check my website? www.anuncia.com.pa  the forgot password, register not working either.

thanks,

Aficionado

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Re: Login after update to 3.74 NOT WORKING
« Reply #4 on: November 15, 2017, 08:00:51 pm »
ive made a full backup before update. after getting the no login issue i replace back all files and DB and still the same... can you please check my website? www.anuncia.com.pa  the forgot password, register not working either.

thanks,

Why don't you follow the above suggestions i made ? Otherwise we can't provide any help just by looking a website.


Ok, i see an error at your site:

Quote
Warning: session_start(): open(/var/php_sessions/sess_7fc31fe101ad7fbe297eb5c08196a148, O_RDWR) failed: No such file or directory (2) in /hermes/bosnaweb15a/b2178/ipg.rumba5071/www_anuncia_com_pa/oc-includes/osclass/core/Session.php on line 47 Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /hermes/bosnaweb15a/b2178/ipg.rumba5071/www_anuncia_com_pa/oc-includes/osclass/core/Session.php:47) in /hermes/bosnaweb15a/b2178/ipg.rumba5071/www_anuncia_com_pa/oc-includes/osclass/core/Session.php on line 47


Miclo

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Re: Login after update to 3.74 NOT WORKING
« Reply #5 on: November 15, 2017, 08:02:11 pm »
ive enable   -  define('OSC_DEBUG', true) ;  -

at the admins login page i get the following:

Warning: session_start(): open(/var/php_sessions/sess_d7af5138c47e3a48b5bbac2de43eaee2, O_RDWR) failed: No such file or directory (2) in /hermes/bosnaweb15a/b2178/ipg.rumba5071/www_anuncia_com_pa/oc-includes/osclass/core/Session.php on line 47 Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /hermes/bosnaweb15a/b2178/ipg.rumba5071/www_anuncia_com_pa/oc-includes/osclass/core/Session.php:47) in /hermes/bosnaweb15a/b2178/ipg.rumba5071/www_anuncia_com_pa/oc-includes/osclass/core/Session.php on line 47

and

Warning: Unknown: open(/var/php_sessions/sess_d7af5138c47e3a48b5bbac2de43eaee2, O_RDWR) failed: No such file or directory (2) in Unknown on line 0 Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/var/php_sessions) in Unknown on line 0

and after trying to login i get:

Warning: session_start(): open(/var/php_sessions/sess_d7af5138c47e3a48b5bbac2de43eaee2, O_RDWR) failed: No such file or directory (2) in /hermes/bosnaweb15a/b2178/ipg.rumba5071/www_anuncia_com_pa/oc-includes/osclass/core/Session.php on line 47 Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /hermes/bosnaweb15a/b2178/ipg.rumba5071/www_anuncia_com_pa/oc-includes/osclass/core/Session.php:47) in /hermes/bosnaweb15a/b2178/ipg.rumba5071/www_anuncia_com_pa/oc-includes/osclass/core/Session.php on line 47 Warning: Cannot modify header information - headers already sent by (output started at /hermes/bosnaweb15a/b2178/ipg.rumba5071/www_anuncia_com_pa/oc-includes/osclass/core/Session.php:47) in /hermes/bosnaweb15a/b2178/ipg.rumba5071/www_anuncia_com_pa/oc-includes/osclass/utils.php on line 1742 Warning: Unknown: open(/var/php_sessions/sess_d7af5138c47e3a48b5bbac2de43eaee2, O_RDWR) failed: No such file or directory (2) in Unknown on line 0 Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/var/php_sessions) in Unknown on line 0

Aficionado

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Re: Login after update to 3.74 NOT WORKING
« Reply #6 on: November 15, 2017, 08:05:07 pm »
Ok, you have a "session" problem. A hosting problem. Your temporary files probably can't be written.

But this problem is not because of the update.

Try this: add to your Osclass confip.php file

Code: [Select]
session_save_path ( ABS_PATH . 'oc-content/uploads/' );



Miclo

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Re: Login after update to 3.74 NOT WORKING
« Reply #7 on: November 15, 2017, 08:11:22 pm »
login page clean but after login get the following

Fatal error: Call to a member function numRows() on a non-object in /hermes/bosnaweb15a/b2178/ipg.rumba5071/www_anuncia_com_pa/oc-content/plugins/spamprotection/classes/class.spamprotection.php on line 1341

Aficionado

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Re: Login after update to 3.74 NOT WORKING
« Reply #8 on: November 15, 2017, 08:13:16 pm »
That i don't know. You will have to ask the plugin author.

Disable that plugin for a while and see if everything is ok. Also DISABLE the debug and next time enable Debug to a LOG and not to the display.


Miclo

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Re: Login after update to 3.74 NOT WORKING
« Reply #9 on: November 15, 2017, 08:15:56 pm »
how can i disable it without been loged in?

Aficionado

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Re: Login after update to 3.74 NOT WORKING
« Reply #10 on: November 15, 2017, 08:21:30 pm »
how can i disable it without been loged in?

Via ftp, in plugins folder just delete the spam plugin folder (spamprotection).


Miclo

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Re: Login after update to 3.74 NOT WORKING
« Reply #11 on: November 15, 2017, 08:32:43 pm »
i did it and just users are able to login not the admin and not getting recovery password email.


if i delete the    session_save_path ( ABS_PATH . 'oc-content/uploads/' );   added to config, none of the login works

Aficionado

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Re: Login after update to 3.74 NOT WORKING
« Reply #12 on: November 15, 2017, 08:46:44 pm »
i did it and just users are able to login not the admin and not getting recovery password email.


if i delete the    session_save_path ( ABS_PATH . 'oc-content/uploads/' );   added to config, none of the login works

One thing at a time. The "session_save_path" will remain in there until your hosting provider fix his install / setup problem. Not worry about that. Leave it there.

The admin can't login ? and you get no recovery email ?

All those problems can't happen because of the update !! Previously everything was working right ?


Miclo

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Re: Login after update to 3.74 NOT WORKING
« Reply #13 on: November 15, 2017, 08:49:12 pm »
everything was just great thats my worry

Aficionado

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Re: Login after update to 3.74 NOT WORKING
« Reply #14 on: November 15, 2017, 08:52:39 pm »
everything was just great thats my worry

Then restore the full backup you took before the update. I see you run NOW 3.7.1. and no the update.

Did you change anything else ? Hosting plan ? Something ?

btw: PHP 5.5 you run is rather old, switch to 5.6 or 7.