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Author Topic: User registrations  (Read 627 times)

bobyrou

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User registrations
« on: October 05, 2017, 06:38:56 pm »
Hi,

Currently if a user goes on Registration page, types his email address, tries to register and then abandon and Later, if he tries to register he can't use the same email address which he used to register when he abandoned. As registration page says the email address is already registered but not active.

This is quite awkward for me as hapens quite often for users to abandon and want to try again later with same email address. Is there a way they can still register with same email address they used when abandoned? Will really like this possible, if someone has a solution? tks

marius-ciclistu

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Re: User registrations
« Reply #1 on: October 05, 2017, 06:42:25 pm »
Hi. What do you mean he abandones? Does he hit submit or not?

bobyrou

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Re: User registrations
« Reply #2 on: October 06, 2017, 02:38:30 pm »
yes, he press the Submit button... it takes to payment page but then abandons or the session expires. And when this happens he can't try again cause the email address seems already used in the system but not active.

marius-ciclistu

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Re: User registrations
« Reply #3 on: October 06, 2017, 04:29:18 pm »
But you are using a plugin for payments then...you should ask the dev of that plugin.

bobyrou

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Re: User registrations
« Reply #4 on: October 06, 2017, 05:57:04 pm »
Thanks, will do