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Author Topic: Account activation email for user not working  (Read 939 times)

Gramps

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  • I used to be indecisive, but now i'm not so sure !
Account activation email for user not working
« on: February 16, 2013, 04:18:13 pm »
Like many other users, I was having problems not receiving the  Account activation email for user.
It took quite a while before I realised that the emails were being sent, but ending up in my junk/spam folder instead of my inbox.

It took even longer to work out why. The fix is to change the subject line from: Please validate your (site name) account to: Your (site name) account. I suspect the original wording of the subject line triggers the spam filter.

Hope this helps someone. Gramps.