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Author Topic: send mail direct to seller not publisher  (Read 1553 times)

aavijiya

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send mail direct to seller not publisher
« on: November 20, 2012, 12:49:45 pm »
Hi all,

I recently download a osclass vers. 3.0.1 and I installed on our server but after create a listing, i want to send a mail direct seller not publisher, with right side form which are attach with this topic. because when i send a message with this form admin received mail but user not received.
I hope you getting my point. Plz help me.


Thanks
« Last Edit: November 20, 2012, 12:53:18 pm by aavijiya »

krishields3

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Re: send mail direct to seller not publisher
« Reply #1 on: November 20, 2012, 12:58:35 pm »
By default, osclass sends two copies, one to the admin and one to the contact email. But you can change that in the oc-admin panel. I am not sure why the contact email would not receive it. Maybe you have a spam filter on?   

aavijiya

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Re: send mail direct to seller not publisher
« Reply #2 on: November 20, 2012, 01:13:19 pm »
but i am not change any setting but the thing is only gmail user received a mail, yahoo and other mail provider not recieved mail. plz help.....

krishields3

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Re: send mail direct to seller not publisher
« Reply #3 on: November 20, 2012, 01:31:34 pm »
well if gmail received it then I am imagining spam filters are the culprit. Check your spam folders in your email boxes for the messages. There's no reason I can think of otherwise that the message wouldn't be sent....