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Author Topic: OSCLASS Business Directory Plugin - Will not complete new business setup  (Read 1701 times)

topsell

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OSCLASS Business Directory Plugin - Will not complete new business setup
« on: November 16, 2018, 05:33:19 pm »
Trying to set up a new business account using this newly purchased plugin.  After inserting the info in Step 2 Location and clicking on Create Account, the page just hangs, nothing happens other than the little spinning thingy.

Anyone here using this plugin and faced the same issue?

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topsell

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Re: OSCLASS Business Directory Plugin - Will not complete new business setup
« Reply #1 on: November 17, 2018, 03:11:37 am »
No one?  :(
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tito

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Re: OSCLASS Business Directory Plugin - Will not complete new business setup
« Reply #2 on: November 17, 2018, 05:16:05 am »
No
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topsell

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Re: OSCLASS Business Directory Plugin - Will not complete new business setup
« Reply #3 on: November 17, 2018, 02:46:00 pm »
Ok.  How about this?  Anyone here using this plugin at all and willing to explain the setup process?
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calinbehtuk

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Re: OSCLASS Business Directory Plugin - Will not complete new business setup
« Reply #4 on: November 17, 2018, 02:52:46 pm »
Why you try to waste your time here? This is a paid product, and the best and fastest way to get support for a paid product is to submit a support ticket on osclass market.
For some products is hard to get answer here because that products are paid an we don't have access to them.
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topsell

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Re: OSCLASS Business Directory Plugin - Will not complete new business setup
« Reply #5 on: November 17, 2018, 02:57:44 pm »
Well, I'm sure I'm not the only person that has purchased the product.

 I submitted a support ticket 24 hours ago and still waiting for a response. 
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calinbehtuk

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Re: OSCLASS Business Directory Plugin - Will not complete new business setup
« Reply #6 on: November 17, 2018, 03:02:08 pm »
If you want to check for yourself, you can activate debug to see if you get any errors on that step.
https://doc.osclass.org/Debug_PHP_errors

https://www.youtube.com/watch?v=zmSSJs3hfVA
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topsell

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Re: OSCLASS Business Directory Plugin - Will not complete new business setup
« Reply #7 on: November 17, 2018, 03:03:42 pm »
Thank you, I will try that.
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Aficionado

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Re: OSCLASS Business Directory Plugin - Will not complete new business setup
« Reply #8 on: November 17, 2018, 04:37:21 pm »
Quote from: calinbehtuk on November 17, 2018, 02:52:46 pm
Why you try to waste your time here? This is a paid product, and the best and fastest way to get support for a paid product is to submit a support ticket on osclass market.
For some products is hard to get answer here because that products are paid an we don't have access to them.

Actually this (replying to users and supporting paid plugins) is not our job. I also do that mistake sometimes.

This is the job of Osclass team to handle. It is called "moderation" and maintaining a forum. Pitty this is not the case.

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topsell

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Re: OSCLASS Business Directory Plugin - Will not complete new business setup
« Reply #9 on: November 17, 2018, 04:48:12 pm »
I have been a member on many forums, offering help to others with similar interests and problems is pretty standard for these types of "communities".  I didn't realize it was a "job".  Wow.
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WEBmods

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Re: OSCLASS Business Directory Plugin - Will not complete new business setup
« Reply #10 on: November 17, 2018, 05:10:01 pm »
Hello,

Is there anything logged in the debug file then?

Regards.
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Aficionado

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Re: OSCLASS Business Directory Plugin - Will not complete new business setup
« Reply #11 on: November 17, 2018, 05:14:09 pm »
Quote from: topsell on November 17, 2018, 04:48:12 pm
I have been a member on many forums, offering help to others with similar interests and problems is pretty standard for these types of "communities".  I didn't realize it was a "job".  Wow.

Free support is available for FREE services or products. For paid scripts, that the devs took money, THEY should do the support. Sorry but this is how it is. Everywhere. Wordpess for example.

Also please keep the "wows" for yourself, irony also.
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topsell

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Re: OSCLASS Business Directory Plugin - Will not complete new business setup
« Reply #12 on: November 17, 2018, 05:15:30 pm »
Yes but, others issues came up when I tried to disable and then uninstall the plugin so I don't know how to diagnose what's what.

[17-Nov-2018 07:18:25 America/Montreal] PHP Notice:  Undefined variable: index in /home/XXXX/XXXXX/oc-content/plugins/user_shop/views/home.php on line 70
[17-Nov-2018 07:48:01 America/Montreal] PHP Notice:  Undefined variable: index in /home/XXXX/XXXXX/oc-content/plugins/user_shop/views/home.php on line 70
[17-Nov-2018 07:49:01 America/Montreal] PHP Fatal error:  Uncaught Error: Call to undefined function us_home_business_url() in /home/XXXX/XXXXX/oc-content/themes/osclasswizards/footer.php:83
Stack trace:
#0 /home/XXXX/XXXXX/oc-includes/osclass/helpers/hDefines.php(238): require()
#1 /home/XXXX/XXXXX/oc-content/themes/osclasswizards/item.php(332): osc_current_web_theme_path('footer.php')
#2 /home/XXXX/XXXXX/oc-includes/osclass/helpers/hDefines.php(238): require('/home/nqz6gvg7f...')
#3 /home/XXXX/XXXXX/oc-includes/osclass/controller/item.php(671): osc_current_web_theme_path('item.php')
#4 /home/XXXX/XXXXX/oc-includes/osclass/controller/item.php(662): CWebItem->doView('item.php')
#5 /home/XXXX/XXXXX/index.php(97): CWebItem->doModel()
#6 {main}
  thrown in /home/XXXX/XXXXX/oc-content/themes/osclasswizards/footer.php on line 83
[17-Nov-2018 07:49:07 America/Montreal] PHP Fatal error:  Uncaught Error: Call to undefined function us_home_business_url() in /home/XXXX/XXXXX/oc-content/themes/osclasswizards/header.php:160
Stack trace:
#0 /home/XXXX/XXXXX/oc-includes/osclass/helpers/hDefines.php(238): require()
#1 /home/XXXX/XXXXX/oc-content/themes/osclasswizards/main.php(36): osc_current_web_theme_path('header.php')
#2 /home/XXXX/XXXXX/oc-includes/osclass/helpers/hDefines.php(238): require('/home/nqz6gvg7f...')
#3 /home/XXXX/XXXXX/oc-includes/osclass/controller/main.php(53): osc_current_web_theme_path('main.php')
#4 /home/XXXX/XXXXX/oc-includes/osclass/controller/main.php(45): CWebMain->doView('main.php')
#5 /home/XXXX/XXXXX/index.php(142): CWebMain->doModel()
#6 {main}
  thrown in /home/XXXX/XXXXX/oc-content/themes/osclasswizards/header.php on line 160
[17-Nov-2018 07:49:13 America/Montreal] PHP Fatal error:  Uncaught Error: Call to undefined function us_home_business_url() in /home/XXXX/XXXXX/oc-content/themes/osclasswizards/header.php:160
Stack trace:
#0 /home/XXXX/XXXXX/oc-includes/osclass/helpers/hDefines.php(238): require()
#1 /home/XXXX/XXXXX/oc-content/themes/osclasswizards/main.php(36): osc_current_web_theme_path('header.php')
#2 /home/XXXX/XXXXX/oc-includes/osclass/helpers/hDefines.php(238): require('/home/nqz6gvg7f...')
#3 /home/XXXX/XXXXX/oc-includes/osclass/controller/main.php(53): osc_current_web_theme_path('main.php')
#4 /home/XXXX/XXXXX/oc-includes/osclass/controller/main.php(45): CWebMain->doView('main.php')
#5 /home/XXXX/XXXXX/index.php(142): CWebMain->doModel()
#6 {main}
  thrown in /home/XXXX/XXXXX/oc-content/themes/osclasswizards/header.php on line 160
[17-Nov-2018 07:50:12 America/Montreal] PHP Fatal error:  Uncaught Error: Call to undefined function us_home_business_url() in /home/XXXX/XXXXX/oc-content/themes/osclasswizards/header.php:160
Stack trace:
#0 /home/XXXX/XXXXX/oc-includes/osclass/helpers/hDefines.php(238): require()
#1 /home/XXXX/XXXXX/oc-content/themes/osclasswizards/main.php(36): osc_current_web_theme_path('header.php')
#2 /home/XXXX/XXXXX/oc-includes/osclass/helpers/hDefines.php(238): require('/home/nqz6gvg7f...')
#3 /home/XXXX/XXXXX/oc-includes/osclass/controller/main.php(53): osc_current_web_theme_path('main.php')
#4 /home/XXXX/XXXXX/oc-includes/osclass/controller/main.php(45): CWebMain->doView('main.php')
#5 /home/XXXX/XXXXX/index.php(142): CWebMain->doModel()
#6 {main}
  thrown in /home/XXXX/XXXXX/oc-content/themes/osclasswizards/header.php on line 160
[17-Nov-2018 08:10:01 America/Montreal] PHP Notice:  Undefined variable: index in /home/XXXX/XXXXX/oc-content/plugins/user_shop/views/home.php on line 70
[17-Nov-2018 08:10:43 America/Montreal] PHP Fatal error:  Uncaught Error: Call to undefined function us_home_business_url() in /home/XXXX/XXXXX/oc-content/themes/osclasswizards/header.php:160
Stack trace:
#0 /home/XXXX/XXXXX/oc-includes/osclass/helpers/hDefines.php(238): require()
#1 /home/XXXX/XXXXX/oc-content/themes/osclasswizards/main.php(36): osc_current_web_theme_path('header.php')
#2 /home/XXXX/XXXXX/oc-includes/osclass/helpers/hDefines.php(238): require('/home/nqz6gvg7f...')
#3 /home/XXXX/XXXXX/oc-includes/osclass/controller/main.php(53): osc_current_web_theme_path('main.php')
#4 /home/XXXX/XXXXX/oc-includes/osclass/controller/main.php(45): CWebMain->doView('main.php')
#5 /home/XXXX/XXXXX/index.php(142): CWebMain->doModel()
#6 {main}
  thrown in /home/XXXX/XXXXX/oc-content/themes/osclasswizards/header.php on line 160
[17-Nov-2018 08:10:58 America/Montreal] PHP Fatal error:  Uncaught Error: Call to undefined function us_home_business_url() in /home/XXXX/XXXXX/oc-content/themes/osclasswizards/footer.php:83
Stack trace:
#0 /home/XXXX/XXXXX/oc-includes/osclass/helpers/hDefines.php(238): require()
#1 /home/XXXX/XXXXX/oc-content/themes/osclasswizards/item-post.php(277): osc_current_web_theme_path('footer.php')
#2 /home/XXXX/XXXXX/oc-includes/osclass/helpers/hDefines.php(238): require('/home/nqz6gvg7f...')
#3 /home/XXXX/XXXXX/oc-includes/osclass/controller/item.php(671): osc_current_web_theme_path('item-post.php')
#4 /home/XXXX/XXXXX/oc-includes/osclass/controller/item.php(96): CWebItem->doView('item-post.php')
#5 /home/XXXX/XXXXX/index.php(97): CWebItem->doModel()
#6 {main}
  thrown in /home/XXXX/XXXXX/oc-content/themes/osclasswizards/footer.php on line 83
[17-Nov-2018 08:11:03 America/Montreal] PHP Fatal error:  Uncaught Error: Call to undefined function us_home_business_url() in /home/XXXX/XXXXX/oc-content/themes/osclasswizards/header.php:160
Stack trace:
#0 /home/XXXX/XXXXX/oc-includes/osclass/helpers/hDefines.php(238): require()
#1 /home/XXXX/XXXXX/oc-content/themes/osclasswizards/main.php(36): osc_current_web_theme_path('header.php')
#2 /home/XXXX/XXXXX/oc-includes/osclass/helpers/hDefines.php(238): require('/home/nqz6gvg7f...')
#3 /home/XXXX/XXXXX/oc-includes/osclass/controller/main.php(53): osc_current_web_theme_path('main.php')
#4 /home/XXXX/XXXXX/oc-includes/osclass/controller/main.php(45): CWebMain->doView('main.php')
#5 /home/XXXX/XXXXX/index.php(142): CWebMain->doModel()
#6 {main}
  thrown in /home/XXXX/XXXXX/oc-content/themes/osclasswizards/header.php on line 160
[17-Nov-2018 08:12:22 America/Montreal] PHP Fatal error:  Uncaught Error: Call to undefined function us_home_business_url() in /home/XXXX/XXXXX/oc-content/themes/osclasswizards/header.php:160
Stack trace:
#0 /home/XXXX/XXXXX/oc-includes/osclass/helpers/hDefines.php(238): require()
#1 /home/XXXX/XXXXX/oc-content/themes/osclasswizards/main.php(36): osc_current_web_theme_path('header.php')
#2 /home/XXXX/XXXXX/oc-includes/osclass/helpers/hDefines.php(238): require('/home/nqz6gvg7f...')
#3 /home/XXXX/XXXXX/oc-includes/osclass/controller/main.php(53): osc_current_web_theme_path('main.php')
#4 /home/XXXX/XXXXX/oc-includes/osclass/controller/main.php(45): CWebMain->doView('main.php')
#5 /home/XXXX/XXXXX/index.php(142): CWebMain->doModel()
#6 {main}
  thrown in /home/XXXX/XXXXX/oc-content/themes/osclasswizards/header.php on line 160
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topsell

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Re: OSCLASS Business Directory Plugin - Will not complete new business setup
« Reply #13 on: November 17, 2018, 05:21:44 pm »
Quote from: Aficionado on November 17, 2018, 05:14:09 pm
Quote from: topsell on November 17, 2018, 04:48:12 pm
I have been a member on many forums, offering help to others with similar interests and problems is pretty standard for these types of "communities".  I didn't realize it was a "job".  Wow.

Free support is available for FREE services or products. For paid scripts, that the devs took money, THEY should do the support. Sorry but this is how it is. Everywhere. Wordpess for example.

Also please keep the "wows" for yourself, irony also.

As I stated, I have opened a support ticket and cannot wait for their response.  A support forum is usually another option.  How about we agree to disagree and you refrain from replying if you have nothing valuable to offer regarding my issue. 

Thanks, to those who are helping so far.
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WEBmods

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Re: OSCLASS Business Directory Plugin - Will not complete new business setup
« Reply #14 on: November 17, 2018, 05:54:15 pm »
The function "us_home_business_url()" in the header.php and footer.php of the theme causes some fatal errors. Maybe you typed/copied it wrong?

Regards.
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