Hi Everyone!
This just my true and honest experience with the developer from BC-Shop.. Only sharing it so there is review on the internet for potential customers who are thinking of buying their products.
I looked for a review prior to buying the theme, however there were none.
The theme I bought was Bootsnap Classic. It is a very nice looking Osclass theme that to me looks better than most other themes.
I contacted the developer Peter Kanya for some help, he was very fast and helpful.... Too helpful...
The problem with the theme is how the dev lies to his customers. What a shame because the theme itself is very nice.
When will there be updates?"Oh in the next few weeks"... - Nearly a year later... Nothing.. Instead uploads a pretend update with a .rar containing a notepad document saying error... Oh really, I wonder who put that notepad file there in the first place.
Most of my questions had a... Yeah it is coming in the next month..... Clearly a sales tactic.
There are some things in the theme that dont work and he knows it as he said they will be fixed on the update.
They have a forum where you can ask questions about the theme, however any negative feedback is quickly deleted. So new buyer cant see what goes on once you buy the theme.
I am not saying the theme is terrible, but needs updates to fix some issues. But more importantly it needs customer service!
If Peter Kanya from BC-Shop reads this, Please dont ignore your customers, dont delete their suggestions. We don't expect you to work like a machine, but please dont insult us with fake updates and lies.
I will update if the situation improves.
Anon.
