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Author Topic: Osclass » Error - Osclass database server is not available. Need more help?  (Read 493 times)

clickepage

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Hi Friends,

I’m facing problem with my Osclass website. I’m using “Zara OSclass theme” the website is working find with mobile fine but unfortunately on my laptop/desktop it’s not working.

Error details here - https://snag.gy/CToVEI.jpg


I tried to contact my server(Inmotion) they also tried from their end but unfortunately there is no result. They just upgrade the php version but didn’t get fruitful result. Please help me how to fix this issue.


Thanks in Advane
Sanjay

dev101

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  • osclass.work
This error means exactly what is written, and it is in no way affected by mobile or desktop. Your mysql is down and the reason for it is either overloaded server or bad hosting (usually, both).

clickepage

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Can you suggest me please how to fix this issue. but how can it possible working fine on mobile device?. i'm not sure about it. Please help me for fixing. i'm using InMotion Hosting(USA). I need to confirm one thing sometimes it's working and sometimes it's not. but the websites is working at USA, why i'm saying because Inmotion(hosting) help agent already shared the screenshot with me but unfortunately on my PC it's not working. now the the website is working on mu PC. WHATS THE REASON BEHIND IT.PLEASE HELP ME FOR THE SAME
« Last Edit: March 06, 2019, 09:47:34 am by clickepage »

WEBmods

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Hello,

I'm 99% sure it has to do something with (bad) hosting. I've had that issue before and the problem was that I had only 1GB RAM server which was easily used by MariaDB, upgrading to 2GB fixed the issues.

Regards.

dev101

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clickepage, what are you not reporting here? What plugins? Stock unmodified (or minimally modified) Zara theme or some customization?

It is abnormal condition that your database works in one case, and not in another, that's impossible in stock Osclass or proper setup, unless you use something different - there is your issue if you do.

clickepage

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@dev 101,
But last 2yrs I'm using. Don't face any problems. When I start  using Ezoic the problem is creating.i think so.

Okay I'll discuss with developer for fixing this issue.


clickepage

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@patrickFromCroatia i think you are right. why i'm asking when i just opening website was getting error. and from today the home page is opening fine. but unfortunately when i was clicked add new post getting error. now the problem is fixed automatically i didn't do anything. where the issue is created i'm not sure about it.

So i think hosting may be creating issue. can you suggest me what would be the best hosting service provider where i can run atleast 15 websites. not only Osclass others can be added.

Aficionado

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So i think hosting may be creating issue. can you suggest me what would be the best hosting service provider where i can run atleast 15 websites. not only Osclass others can be added.


15 dynamic sites in ONE PLAN ? Is this what you mean ?

(AT LEAST !!!! meaning more than 15 ....)

« Last Edit: March 07, 2019, 08:39:36 pm by Aficionado »

WEBmods

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If you have 15 running sites with visitors then it must be a CPU or RAM usage issue.

Regards.

Aficionado

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If you have 15 running sites with visitors then it must be a CPU or RAM usage issue.

Regards.

I can be DB restrictions (simultaneous DB connection), Entry Processes limits, Auto limit due to CPU throtling. RAM, i don't think so.

 

WEBmods

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If you have 15 running sites with visitors then it must be a CPU or RAM usage issue.

Regards.

I can be DB restrictions (simultaneous DB connection), Entry Processes limits, Auto limit due to CPU throtling. RAM, i don't think so.

I'm no expert in this stuff, but I know MariaDB was eating my 1 gig of RAM.

Regards.

Aficionado

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I'm no expert in this stuff, but I know MariaDB was eating my 1 gig of RAM.


As a "whole" service you mean. Not for each site instance.

clickepage

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@Aficionado yes 15 websites are running on single share hosting plan. i'm using this last 2 years. where 3 classifieds and rest of social social bookmarking websites(WordPress). but from last 30 days i'm facing these problems. and now the problem is fixed automatically.


I'm using Inmotion hosting shared - https://snag.gy/BZx04H.jpg also I'm searching for Osclass Developer who can take care all of osclass websites.


Thanks
« Last Edit: March 08, 2019, 10:56:08 am by clickepage »

Aficionado

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@Aficionado yes 15 websites are running on single share hosting plan. i'm using this last 2 years. where 3 classifieds and rest of social social bookmarking websites(WordPress). but from last 30 days i'm facing these problems. and now the problem is fixed automatically.


Well you can't run 15 sites in one shared plan. Unless they are very low traffic and still you may encounter problems.

Your problems apparently come from that decision you made.

Anyways, since this is working for you more or less , what can we say. Good luck !!


« Last Edit: March 08, 2019, 11:07:18 am by Aficionado »