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Author Topic: Fatal Error After Installation  (Read 13614 times)

chewyluke

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Re: Fatal Error After Installation
« Reply #15 on: May 21, 2014, 04:27:08 pm »
I have Godaddy and not a single issue ever. Been with them for 8 years and have 15 sites. All built on various web scripts.

And BTW....No host will work with you if you're using a custom script. They'll only work with you if you're using one of their supported scripts in CPANEL. Otherwise they'll tell you to contact the script developer.

1. This forum is FULL of problems with Godaddy.

2. Of cource not. REAL hosting companies will try to help no matter of what you use.

I think you're missing the point. 'EVERY' hosting company will 'NOT' offer support on a script they do not offer. It's not because they don't want to offer support, it's because they have no experience with the script, that's why they will only support the scripts they offer as part of their hosting package. Every script is different, coded differently and managed differently. They don't all work the same way. Godaddy isn't disregarding you as a customer, they are disregarding support on something they have no experience with.

Look at it this way. If you buy a car from Ford and you take it to a Toyota auto mechanic, what do you think they're going to tell you? They're going to tell you your car needs to go to a Ford dealership to get fixed.

youss64

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Re: Fatal Error After Installation
« Reply #16 on: May 21, 2014, 05:01:08 pm »
s chewy there is a problem with the script then... as i successfully installed 4 osclass sites on same hosting all in 1 shot without a single problem

Aficionado

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Re: Fatal Error After Installation
« Reply #17 on: May 21, 2014, 05:20:56 pm »
Well, sorry if i sound harsh, but save yourself money and time and move to a real hosting company.

What is it with People and Godaddy crappy service ? I don't get it.

youss64

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Re: Fatal Error After Installation
« Reply #18 on: May 21, 2014, 05:42:24 pm »
hi Aficionado...
that doesn t really answer to the issue! and you sound more like you hold shares in a hosting company .. :)  just teasing here

i m trying to point the fact that i have 4 other osclass sites running awesome on the same hosting i m trying to set up now and the latest 3.3.2 version is not going through...that s just fact...

Aficionado

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Re: Fatal Error After Installation
« Reply #19 on: May 21, 2014, 05:54:03 pm »
hi Aficionado...
that doesn t really answer to the issue! and you sound more like you hold shares in a hosting company .. :)  just teasing here

i m trying to point the fact that i have 4 other osclass sites running awesome on the same hosting i m trying to set up now and the latest 3.3.2 version is not going through...that s just fact...

I don't have any interest in any hosting company, i just try to help.

You say that you have other 4 Osclass running fine, good for you. What size are they ? How many hits they get per day ? Do you monitor them 24/365 ?

I mean, "running fine" doesn't mean anything until you have some decent traffic, let's say 1000 uniques per day.


Aficionado

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Re: Fatal Error After Installation
« Reply #20 on: May 21, 2014, 05:58:10 pm »


I think you're missing the point. 'EVERY' hosting company will 'NOT' offer support on a script they do not offer. It's not because they don't want to offer support, it's because they have no experience with the script, that's why they will only support the scripts they offer as part of their hosting package. Every script is different, coded differently and managed differently. They don't all work the same way. Godaddy isn't disregarding you as a customer, they are disregarding support on something they have no experience with.

Look at it this way. If you buy a car from Ford and you take it to a Toyota auto mechanic, what do you think they're going to tell you? They're going to tell you your car needs to go to a Ford dealership to get fixed.

Guys, let's keep it simple: if you like to host to Godaddy-like hosting, if it ok with me. This is a free world.

But let's not write essays here about hosting, if you have no idea about it.

design

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Re: Fatal Error After Installation
« Reply #21 on: May 21, 2014, 06:23:05 pm »
someone needs to have chocolate....


upload a new copy of your config file with your proper credentials. your file may look ok, but it may be hidden corruption in the file type. or extra space colon semi colon hyphen tick who the heck knows--


youss64

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Re: Fatal Error After Installation
« Reply #22 on: May 21, 2014, 06:25:31 pm »
thanks design that was the kind of answer i was looking for...going for the solution

while i downloaded / uploaded / unzipped on my hosting i didn t do anything to the config file...where can i find a ''correct'' one

design

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Re: Fatal Error After Installation
« Reply #23 on: May 21, 2014, 06:32:12 pm »
enter your information, you can find your MySQL hostname when you look for info of your database (it is NOT localhost)
this is not something you would NOT want godaddy or anyone else for that matter knowing, so that is a good thing they didn't help you.

Code: [Select]
<?php

/**
 * The base MySQL settings of Osclass
 */
define('MULTISITE'0);

/** MySQL database name for Osclass */
define('DB_NAME''database_name');

/** MySQL database username */
define('DB_USER''username');

/** MySQL database password */
define('DB_PASSWORD''password');

/** MySQL hostname */
define('DB_HOST''localhost');

/** Database Table prefix */
define('DB_TABLE_PREFIX''oc_');

define('REL_WEB_URL''rel_here');

define('WEB_PATH''http://localhost');

?>

youss64

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Re: Fatal Error After Installation
« Reply #24 on: May 21, 2014, 06:51:02 pm »
i m a noob!

where can i correct/input that?

design

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Re: Fatal Error After Installation
« Reply #25 on: May 21, 2014, 07:31:30 pm »
how are you running 4 scripts if you don't know where that goes?

config.php goes in the root folder of your site, same place as config-sample.php

youss64

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Re: Fatal Error After Installation
« Reply #26 on: May 21, 2014, 07:42:06 pm »
i just don t know how to locate but now you help a lot :)

design

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Re: Fatal Error After Installation
« Reply #27 on: May 21, 2014, 07:57:08 pm »
and to end this topic...the original poster "fatal error"

didn't have all his files uploaded  when you don't have all your files loaded you will get this error message:

Call to a member function numRows() on a non-object   oc-includes/osclass/model/Admin.php on line 61

youss64

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Re: Fatal Error After Installation
« Reply #28 on: May 22, 2014, 01:35:41 pm »
hi
i did the changes to config file but it didn t work...

also what do you mean by not having all the files loaded? if you unzip a folder it loads all files...??? i don t get it

design

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Re: Fatal Error After Installation
« Reply #29 on: May 22, 2014, 06:14:10 pm »
some may have been corrupted - it happens. when it does, you will get that error message too